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Posted: Wednesday, February 7, 2018 8:13 PM

# Business Systems Analyst
Job Number: 113397382
Austin, Texas, United States
Posted: 22-Jan-2018
Weekly Hours: 40.00
**Job Summary**
The Americas (AMR) Business Operations Management team is seeking a Business Systems Analyst to provide first level system triage and support as a liaison between business users, OEM/3PL partners and IS&T. In this role, the Analyst will have exposure to diverse facets of Apple s order-to-cash cycle. This position will be expected to provide proactive communication to business teams in regard to system issues escalated through the ticketing database or directly from IS&T. The ideal candidate will have advanced critical thinking skills and display aptitude for driving process improvement.
**Key Qualifications**
* Strong working experience with SAP is required. In addition, technical support through e-mail, troubleshooting assistance and the ability to assist in the creation of detailed work instructions for users is required. A broad knowledge of SAP MM, PP, APO, TM and WM modules is also a plus.
* Excellent communication skills (written and verbal)
* Ability to appropriately prioritize workload, flexibility between working independently or as part of a team, as well as the ability to develop strong working partnerships with our customers and developers.
* Proficiency in Pages, Keynote, Microsoft Office Excel, and other related software
* Minimum of 4 years SAP R/3 experience required
* 4+ years of experience in Operations
Identify and document business requirements and assist in the analysis and development of systems specifications to solve user business needs.
Communicates directly with users in the analysis of situations and the status of development.
Analyzes and solves problem areas as identified by end-user and recommends revisions and alternatives.
Performs trend analysis to identify opportunities for system improvements, which may include preparing presentations for review by senior leadership.
Provides user training on new system implementations.
Follows established procedures on routine assignments.
Participates in UATs.
Must be a self starter and able to work with minimum supervision.
Bachelor s degree in Business, Accounting or related field; or equivalent work experience. Master's degree a plus.
**Additional Requirements**
Associated topics: business, business analyst, consult, examiner, financial reporting analyst, investment analytics, law, monitor, refine, regulation


• Location: Austin

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