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Posted: Friday, March 10, 2017 12:04 PM

BigCommerce, named a 2016 "Best Place to Work" in Austin is looking for a Manager, Accounts Receivable who will be responsible for overseeing and continually improving all facets of the Companys billing and accounts receivable operations. This role consists of managing a small team of Billing Specialists, identifying process and control improvements, monitoring and collecting accounts receivable, ensuring proper billing terms and revenue is recognized in the billing system, overseeing fraud and chargeback processes, and assisting with other ad hoc billing projects, as necessary. The ideal candidate will be a positive and highly motivated self-starter who enjoys getting their hands dirty and has a knack for successfully managing others and driving process improvement.What Youll Do:Oversee the Companys billing function, which includes but is not limited to the following activities:Coach and motivate the Billing team to encourage a high-performance environment of billing accuracy and efficiencyReview customer contracts to ensure proper revenue recognition and validate that customers are billed in accordance with contract termsTrack billing issues and work cross-functionally to ensure issues are appropriately addressed in a timely mannerIdentify system or process holes/inefficiencies and work with the billing team, as well as cross-functionally, to implement system/process improvements and controlsAssist in the monthly accounting close process as it pertains to billings, accounts receivable, and revenue recognitionGain in-depth knowledge of the Companys billing system in order to effectively manage the Billing teams use of the system, suggest process improvements to gain efficiencies, and appropriately work with other teams to educate them on what the system can and cant doManage the billing team to ensure efficient and effective processing of customer cancellations, customer suspensions, credits and refunds, chargebacks, fraud, and other special projects, as necessaryOversee and monitor all company accounts receivable, which includes but is not limited to the following activities:Track and ensure collection for all non-automated cash payments and validate payments were appropriately applied to customer accountsMaintain and review the accounts receivable aging report to identify and rectify delinquent accounts and/or misapplied payments; reconcile the accounts receivable ledger to ensure all payments are properly accounted for and posted to appropriate customer accountsReconcile all customer and partner payments to the Companys bank accountMaintain and review various other billing reports to identify and correct inappropriate invoice adjustments (credits, refunds, chargebacks, etc.)Generate financial statements and reports detailing accounts receivable and revenue recognition status for review by managementAssist with customer chargeback disputes and verify proper reporting and recognition of chargebacks in general ledgerMaintain and review revenue reports to ensure proper revenue recognition for both standard and non-standard customer contractsReview new and material non-standard contracts to ensure proper account set-up in billing system and correct revenue recognitionReview billing changes, whether theyre changes to the billing system or processes, to ensure revenue recognition is not negatively impactedAssist with month-end revenue recognition reportingAssist with other ad hoc accounting and month-end duties, where necessaryWho You Are:5+ years of accounting and/or billing and accounts receivable experience2+ years of supervisory/team leadership experienceBachelors degree in Accounting preferredFamiliarity with US GAAP preferred (CPA or CPA candidate a plus)Excellent communication skills and customer-first attitude a mustMust be highly analytical with a drive for problem solvingMust be comfortable with large amounts of data and proficient at compiling/presenting data into easy-to-read, informational formatMust be agile with the ability to thrive in a fast-paced environmentStrong Microsoft Excel skills a plus, as well as experience with the Zuora billing systemInside BigCommerceBigCommerce is a robust, flexible ecommerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store. BigCommerce merchants earn more than retailers on competitive ecommerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.Were a team of smart, passionate and talented people on a mission to democratize commerce. If youre looking to work with industry leaders and love what you do, we want to hear from you!Perks & BenefitsAn amazing company culture that doesnt just talk values, but lives themOpen vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick timeCompetitive compensation packages and meaningful stock grants for every employeeComprehensive health insurance coverage that starts on day oneFully stocked kitchens and craft beers (dont worry, we also subsidize gym memberships)Especially cool offices in Austin, San Francisco and SydneyA free online store to help you live out your entrepreneurial dreamsEmployee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.Time off for volunteering and employee-driven charity events


• Location: Austin

• Post ID: 17589488 austin is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017