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Posted: Thursday, March 2, 2017 12:30 AM

Customer Service Call Center Representative : Claims : Austin, TX
Job Number:
Customer Service Call Center Representative : Claims : Austin, TX : Metro Center call center in SE Austin; full:time
Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust.
Join a Fortune 500 company voted one of the Top Workplaces in Austin 5 years in a row and redefine what it means to provide insurance.
Our Customer Service Call Center Representatives for Claims have the important role of helping our customers report a claim after being in an auto accident. They take down any information relevant to the accident from car damage to location. Knowing the stress that can accompany this situation, our representatives provide the best possible service while keeping an eye on the details.
Progressive Perks:
:li/: Joining a team that feels like family
:li/: Casual dress (yes, you can wear jeans to work)
:li/: Onsite gym with certified trainers and weekly classes like yoga
:li/: Healthcare onsite and the standard benefits (medical, dental, vision, 401k)
Start date: Monday, 3/27/17
We offer paid training Gain new skills and start a whole new career
Training schedule:
10 am to 7 pm, Monday : Friday for 10 weeks
Work Schedule (after training) : you have 2 schedule options to choose from:
Option 1: Full:time, 5 day work week, 2 pm : 11 pm CST
Days off: Friday and Saturday OR Sunday and Monday OR any days Tues : Thurs
Option 2: Full:time, 4 day work week, 10 hour days. 12 pm : 11 pm, Required days are Mondays and Fridays, plus 1 weekend day and 1 additional weekday.
Days off: Tues/Wed, Wed/Thurs and Sat OR Sun
Pay Rate:
15 : 19/hr plus a 10 shift differential for hours worked after 7 pm during the week and all of your weekend hours
Required Knowledge, Skills and Experience:
:li/: Bachelors degree or one year of work experience in a customer service environment
:li/: Stellar communication and customer service skills
:li/: Experience in a fast paced and changing environment
:li/: Basic computer know:how
Apply now to find a job youll love
Equal Opportunity Employer
Job: Contact Center
Primary Location: United States:Texas:Austin
Schedule: Full:time
Employee Status: Regular


• Location: Austin

• Post ID: 17517258 austin is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017