Posted: Monday, December 18, 2017 11:14 PM
Job Description The AR / Billing / Collections specialist will be responsible for handling our entire accounts receivable, billing and collections process including generating customer invoices, entering credit memos, applying customer payments, assisting with resolving customer related billing & payment questions, managing collections efforts on a daily basis, provide weekly collection reporting, and provide support to the Controller and Sr. Revenue Accountant, as well as other operations staff. In addition, the candidate will have the opportunity to handle vendor inquiries, verify employee expense reports and help with year-end reporting. We work in an open office environment where we strive to collaborate across business functions and work together as a team. Description of Responsibilities: Create customer invoices from all sales order forms, ensuring invoices accurately reflect all relevant data included on the sales order Maintain customer data required for billing, including PO’s, W-9’s, and customer contact information Apply customer payments to AR sub-ledger within NetSuite Process customer credit memos as needed Assist with customer related billing inquiries Work closely with sales team to provide answers and solutions to billing questions Reconcile monthly order forms between NetSuite and Salesforce.com Reconcile accounts receivable accounts Determine customer sales tax applicability and collect exemption certificates as needed Provide customer aging reports for reporting / collection purposes Provide trended billing report for internal reporting purposes Provide responses to AR balance sheet flux analysis Maintain effective communications with customers to obtain timely payment Assist with evaluation of allowance for doubtful accounts Timely and accurate application of customer payments Manages the monthly distribution of customer statements Work collaboratively with sales representatives to address customer collection issues Monitors cash forecast vs. cash actuals and follows up to ensure we are on target to meet collection goals Performs credit checks on new customers to establish appropriate credit limits and payment terms Support and respond to external audit requests Assist with special projects as required Required Education or Formal Training: 5 years related experience which includes experience having the majority responsibility for AR, billing and collection functions within an organization Thorough knowledge of corporate credit and collections policies and procedures Must possess ability to remain calm, patient, objective, and professional when presented with difficult situations Must be able to effectively and professionally take control of a conversation with a difficult customer contact, as necessary Applicant has to be computer literate and comfortable using Excel, Word, and other Windows-based programs. Strong attention to detail and organizational skills are essential Self-motivated individual able to work independently and in a team environment Experience with Great Plains, NetSuite & Salesforce is a significant plus Strong written and oral communication skills a must Associate or Bachelor’s degree a plus Benefits and Perks: Mission driven culture Paid holidays and generous PTO policy Generous benefits: Medical, Dental, Vision, Paid Life and Disability, HSA, FSA, Tuition Reimbursement, and 401k Casual dress Free Snacks Located right in the middle of downtown Austin at Capital Factory Collaborative and energetic work environment with other motivated, career-driven professionals NRCCUA is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the US NRCCUA endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact Human Resources. Company Description About NRCCUA The National Research Center for College & University Admissions (NRCCUA) is a leading provider of data and analytics solutions to public and private colleges and universities. NRCCUA's offerings in the areas of research, data and analytics, allows post secondary institutions to identify, recruit, admit and serve students across the education industry and throughout the student life cycle. At the same time, NRCCUA helps high school students discover all they can about colleges, universities, and other educational opportunities that meet their needs. For over 40 years, NRCCUA's mission has been to deliver the research and strategic recommendations necessary for education leaders to drive innovation and compete effectively to meet the needs of today's students and help ensure their future success. NRCCUA is part of Sterling Partners Education Opportunity Fund.
• Location: Austin
• Post ID: 27502182 austin